Privacy Policy

Thank you for choosing Webyes. We are committed to protecting and respecting your privacy.

This Privacy policy and any other documents referred to in it, sets out the basis on which we collect and use your personal data as a data controller when you use our website or our services.

By using our website and our services you are accepting and consenting to the privacy practices described in this Policy. Therefore, we urge you to read and understand this Privacy Policy carefully. If you do not agree with any of the terms or conditions that are mentioned in this document, please refrain from using our website or our services. In case you are already using and you do not agree with any changes that are brought to this document, please refrain from using our website or services further. Additionally, we urge you to revisit and read this document carefully from time to time to check on any changes that we might have made in order to be in compliance with the law and to ensure that we are transparent about our privacy practices.

For the purposes of GDPR, (or any applicable Data Protection Laws or laws, regulations, implementing laws or secondary legislations relating to the processing of personal data) the Data Controller is Mozilor Limited, 3 Warren Yard, Wolverton Mill Milton Keynes, England, United Kingdom – MK12 5NW

Legal Bases for Processing

We only use your personal data when the law allows us to do so. We generally use your personal data in the following circumstances:

To fulfil our contractual obligations with you, the user.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
To comply with a legal obligation.

In other cases where we may have to use your personal data, we will only do so after getting your freely given, specific, informed and unambiguous consent for us to do so.

Personal Data that we may collect

In order for us to provide our services to you, we may require you to provide us with certain data, which may include personal data. Personal data is any information that can uniquely identify a natural person. It does not include any information where the identification has been removed (anonymised data). We may collect, store, use and transfer the personal data that you provide to us and that we collect from you with your consent. We will be collecting the following personal data from you:

Purpose	Type of data	Lawful basis
Marketing and communications	Email Address	To perform contractual obligations we have with the customer

How do we collect the data?

We collect the data through the following methods:

Through direct interactions: When you sign-up to use our services, we require you to fill out a form detailing the information we need to provide you with our services.

Special Categories of personal Data

We do not collect, store, use, or disclose your sensitive/special categories of personal data. This means details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data are not collected, used or stored.

Cookies

We use cookies on our site for a variety of purposes including the proper functioning of the website. To know more about our cookie usage, please go through our cookie policy.

Third Party Websites and Services

We may share your personal data with third parties for the purposes set out in this privacy policy. This may include the following:

Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
Business partners, suppliers and subcontractors for the performance of any contract we enter into with them or you to provide services such as hosting services.
Professional advisors acting as service providers to us in relation to the Site or Services – including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance and accounting services.
Tax authorities, regulators and other authorities who require reporting of processing activities in certain circumstances.

We use the following third parties to store and transfer the personal data that we collect from you. You can read their legal documents in the given link.

Amazon Web Services (AWS): https://d1.awsstatic.com/legal/aws-gdpr/AWS_GDPR_DPA.pdf
Sendgrid: https://www.twilio.com/en-us/legal/privacy

International transfers

Our services are global and your personal data may be stored and processed to a country where we have operations, where our staff are located, or where our service providers are situated.

We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this Privacy Policy. In particular this means that your personal data will only be transferred to a country that provides an adequate level of protection (for example, where the European Commission or the UK Data Protection Authority, (“ICO”) has determined that a country provides an adequate level of protection) or where the recipient is bound by standard contractual clauses according to conditions provided by the European Commission or ICO.

Data Security

We have taken appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit the access to your personal data to those employees, agents, contractors, and other third parties on a need to know basis.

However, the transmission of personal data over the internet is not always foolproof. Although we will endeavour to protect your personal data, we cannot guarantee the security of your personal data transmitted to our Site or the Services are a hundred per cent secure. Any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.

We also engage with third parties to store the data that we collect from you or third parties. Please note that their privacy and security policies may differ from that of ours. Please refer to the links that are mentioned in “Third party sites and services” for more information.

Data Retention

We retain the data that we collect from you for as long as it is necessary for us to fulfil the purposes for which it was collected or provided including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint, if we reasonably believe there is a prospect of litigation in respect to our relationship with you, to comply with law enforcement requests, maintain security, prevent fraud and abuse, resolve disputes, and enforce our legal agreements.

We will retain your data for a period of 6 (six) months from the date you have last accessed our website and/or services.

Your Rights

Depending on the privacy law of your country you may have the following rights:

Right to be informed: you have the right to be informed of the collection and use of your personal data
Right to access: you have the right to view and request for copies of the personal data that you have provided us
Right to rectification: You have the right to request inaccurate or outdated information be corrected or updated
Right to be forgotten/right to erasure: You have the right to ask your personal data be deleted. You have to note that this right is not absolute and may be subject to exemptions under certain laws.
Right to data portability: You have the right to ask for your data to be transferred to another controller or provide to you, in a machine readable, electronic format
Right to restrict processing: you have the right to restrict processing of your personal data
Right to withdraw consent: you have the right to withdraw consent to processing of your personal data. Please note that this may make us unable to serve you with our services.
Right to object to processing: You have the right to object to processing of your personal data. Exercising this right may affect our ability to provide you with our services.
Right to object to automated processing: You have Right to object to automated processing. This may also affect our ability to provide you with our services.

If you wish to exercise any of the above rights, please contact us as set out at the end of this Privacy Policy. We will respond to such queries within 30 days and deal with requests we receive from you, in accordance with the provisions of the applicable Data Protection Law. Occasionally it could take us longer, if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Complaints/queries

If you have any complaints about our use of your personal data, please contact us as set out at the end of this Privacy Policy or contact your local data protection supervisory authority.

Changes to this Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted here. Please check back frequently to see any updates or changes to our Privacy Policy.

This Privacy Policy was last updated on 02/08/2024 and this version replaces any other Privacy Policy previously applicable from this date.

Contact

If you have any questions, comments, requests or complaints regarding our privacy policy or our privacy practices, kindly reach out to us using the following:

By post: Mozilor Limited, 3 Warren Yard Warren Park, Wolverton Mill, Milton Keynes, MK12 5NW, United Kingdom.

By email: info@www.webyes.com