How to Cancel WebYes Subscription
Last updated on 11 September 2025
To cancel the WebYes subscription, follow the steps below.
Note: If you cancel your plan, you will lose access to the premium features, including:-
- Unlimited domains
- Accessibility checks up to AAA
- AI-assisted issue fixing
- Custom scan, Full scan with option to include/exclude URLs.
- Adding unlimited users and websites
1. First, go to the Account settings by clicking the profile icon.
Account settings option
2. Then click on the ‘Billing and invoices’ option as shown below.
Billing and invoices option
3. After selecting the billing option, scroll down, and you will see a ‘cancel plan’ option. Click on it.
Cancel plan option
4. Then a pop-up will appear, and then click on the unsubscribe button to cancel your plan, as shown below.
Unsubscribe button
Note: You will have access to the premium features in your account until the end of the current billing cycle.
If you want to switch plans instead of cancelling, refer to ‘How to upgrade or switch plans in WebYes’.
If you want to delete your WebYes account, click on ‘Contact support’ on the same page (Billing and invoices) as shown below.
Contact support option
Type in that you want to delete your account as shown below, and your request for account deletion will be sent to the support team. Later, you will receive an email stating your account has been deleted.
Request for account deletion
Note: You will lose all previous scanned data on that account once it’s been deleted and is non-recoverable.