Businesses (not all) across the EU are required to meet the European Accessibility Act (EAA) standards by June 2025. However, a question on many people’s minds is: Who exactly needs to comply with the European Accessibility Act (EAA)?
In this guide, we’ll explain who falls under the EAA compliance requirements and who qualifies for exceptions. We’ll also provide a straightforward overview of how to achieve compliance to help you get started.
The EAA applies to businesses and organisations offering products and services in the European Union (there are some exceptions though). Note that this also includes companies outside the EU that conduct business within it.
Here’s a quick breakdown of who needs to comply with EAA:
In short, if your company offers products or services that involve technology, communication, or essential services in the EU, chances are you need to comply. The official BFSG check website (German) can help determine if EAA compliance is required for your business.
Yes, the EAA exempts businesses with fewer than 10 employees and an annual revenue below two million Euros. Though not legally required, they are still encouraged to make their products and services accessible to people with disabilities.
Additionally, there are some content-based exceptions. The following content on websites and apps is not subject to the EAA:
Also, note that Member States have some flexibility and they can allow exceptions. For example, they can extend the deadline for compliance or waive certain requirements if making services accessible is too challenging or expensive.
While making products and services EAA-compliant can feel like a challenge, it provides meaningful benefits. Both businesses and customers stand to gain from enhanced accessibility and usability.
Here are some key advantages:
The EAA’s common accessibility standards make it easier for companies, especially SMEs, to trade across the EU. Meeting these unified requirements ensures products and services are compliant in all EU countries, expanding market reach and business opportunities.
Accessible products and services cater to a wider range of users, including people with disabilities. This not only improves the user experience for all customers but also fosters brand loyalty and trust. They’re more likely to recommend you or buy from you again.
Creating accessible products and services demonstrates a commitment to social responsibility, helping companies build a positive brand image. It aligns with the values of inclusivity and equality, resonating with consumers and partners alike.
While the EAA focuses on functionally meeting the needs of people with disabilities, it does not specify detailed technical standards. Instead, EN 301 549 serves as the presumptive standard for conformity to guide businesses toward compliance.
Here are the steps to follow to stay EAA compliant:
Align your products and services with EN 301 549, the harmonised EU standard for accessibility. This ensures your assets meet EAA standards across the EU.
Make sure websites, mobile apps, and platforms meet WCAG 2.1 Level AA standards. Staying updated with WCAG 2.2 helps maintain future compliance.
Assess all products and services, including software and devices, for accessibility. Address any compliance gaps before the EAA deadlines take effect.
Accessibility standards will evolve, so conduct regular audits to stay compliant. Keep track of revisions to EN 301 549 and how member states implement and enforce the EAA requirements.
Non-compliance with the European Accessibility Act (EAA) can lead to fines and other legal penalties.
Individual EU Member States determine the exact consequences, as they are responsible for enforcing the law and may apply varying penalties based on national regulations.
Not to scare you, but as Ken Nakata points out, non-compliance could even lead to imprisonment in some cases.
WebYes is here to help your website meet the requirements of the European Accessibility Act. Our tool provides thorough assessments to ensure your site aligns with WCAG 2.2 Level AA standards, covering all essential accessibility elements for digital content.
With WebYes, you can easily identify and address any accessibility gaps, making sure your site is compliant with the EN 301 549 guidelines. Start with a free accessibility audit to keep your website compliant, accessible, and ready to serve all users.
Article by
Melwyn holds a Bachelor's degree in Computer Science and has been writing professionally for over 4 years. He has a strong background in SEO and is certified in web accessibility from the World Wide Web Consortium (W3C). When he's not writing about website optimisation, you can find him enjoying a game of FIFA or exploring the open world of GTA.
